Enjoy our facilities & Services

To make your visit to Bridgend Designer Outlet easy and comfortable, there's a wide range of facilities - including Customer Information, disabled access and wheelchair hire, cafés and restaurants, a children's play area, baby-changing rooms, tax-free shopping, childsafe shopping and FREE parking.

Please note that only guide dogs are admitted.

Take a break

When it's time to have a break from shopping, enjoy eating or drinking at one of the many restaurants and cafés in our Designer Outlet.

  • Andrea Mattia
  • Cadbury Factory Shop
  • Costa Coffee
  • Frankie and Benny's
  • Harry Ramsden’s
  • Juice Fix
  • KFC
  • McDonald’s
  • Millies Cookies
  • Pizza Hut Restaurant
  • Sidoli’s
  • Spud U Like
  • Starbucks
  • Thorntons

Customer Information Desk

 The Customer Information Desk will give you all the help you need on any issue, including transport, accommodation and disabled access. The Bridgend Designer Outlet Gift Card can also be purchased here. Bridgend Designer Outlet provides an ideal starting point from which to explore the Welsh countryside. For ideas and information, please have a look at our Tourism pages or visit our Tourist Information Centre, situated within the Designer Outlet.

Group Bookings

 When you book a group visit to our Designer Outlet, everyone in your group is eligible for a special 10% Discount Card, for selected stores that day. To make an enquiry or to book, click here Alternatively you can make enquiries on 01656 665 700.

Parking

 For your convenience, ample FREE car parking is available in various locations around the centre and is well signposted.

Family Facilties

In addition to a safety-approved play area at the centre, there's also a whole host of activities happening all year round to keep the kids entertained - including clowns, face painters, puppet shows and character appearances.  See the events page for more details. Leisure Facilities Why not break up your shopping trip with a great film at the cinema right here in our Designer Outlet? Maybe treat your family to a movie at the end of the day? Odeon Cinema at Bridgend Designer Outlet Opening Times: Monday to Friday Approx. 12.00 - 22.15 Saturday & Sunday Approx. 10.00 - 22.15 For bookings call 0871 22 44 007 or visit our cinema listing page.

Accessibility

 All McArthurGlen Designer Outlets are wheelchair-friendly, with fully equipped disabled toilets and easy access to all the shops. Mobility Scooters are available for hire for £5 per day at Bridgend Designer Outlet - please ask at the Customer Information Desk for details or alternatively you can pre-book a scooter, simply contact 01656 665 700 for more details.

Gift Cards

Not sure what to buy for that special someone? Why not give them a Bridgend Designer Outlet Gift Card and let them choose for themselves? It makes the perfect gift as it is the only present where people can choose exactly what they want! Buy them at the Customer Information Desk and use them in any store.

Tax Free Shopping

 VAT refunds are at the individual store's discretion. Each will operate their own system - just ask in stores for details.

Child Safe Shopping

Child Safe Shopping provides a simple and effective way for parents to enjoy shopping here at Bridgend Designer Outlet whilst ensuring their child’s safety. Come see us at the Customer Information Desk for more details and to pick up your free wristbands!.

Social Responsibility

Bridgend Designer Outlets Environmental Policy is available for you to download

View our Environmental policy

View our brand directory